Who to call when there is no water

If you have no water, first check your bill payments and the water level in the tank (if you have a system with a rooftop tank). Then contact the management company of your complex. If the problem is in the municipal network or the management company cannot help, call the Water Department: main emergency number +357 90 901430. If the situation is urgent and flooding is possible, dial 112.

• Reasons for water outage
• Management company
• Water Department contacts
• Frequently asked questions about water

Reasons for water outage

First, make sure all your bills are paid: water may be cut off due to unpaid debts. Also, if water flows into a rooftop tank, check whether it is empty. If everything is in order, the problem is most likely either in the overall water supply system of the complex or in your home.

Management company

If your complex is serviced by a management company, you should first contact its office. If they cannot help, use the direct contacts of the Water Department below.

• If the matter is very urgent and flooding is possible, dial 112.

Water Department contacts

Phone numbers

• Main general phone for breakdowns: +357 90 901430
• Other general phones: +357 22 609400, +357 22 609411
• Electromechanical division: +357 22 609608
• Support in Nicosia: +357 22 698000, +357 22 609500
• Support in Limassol: +357 25 802702, +357 25 830000 (24/7)
• Support in Larnaca: +357 24 816837
• Support in Paphos: +357 26 802800
• Support in Famagusta district: +357 24 824710

See also: who to call in case of a power outage in the Republic of Cyprus.

Frequently asked questions about water

How is water payment made in the Republic of Cyprus?

You can pay for water in the Republic of Cyprus in several ways: at the office of the water supply company, through your bank's app, or online at jccsmart.com. More details in the article how to pay for water in the Republic of Cyprus.

How often is a water bill issued in the Republic of Cyprus?

Water bills are usually issued quarterly for direct contracts. If you pay utilities through the management company of a residential complex, other options are possible: monthly payments or other forms of settlements.

What is the cost of water in the Republic of Cyprus?

The base price for water resources is set centrally, but each region may apply its own rates considering local coefficients.